Leave a review about MyRepublic

Reliability
7
Speed
7
Support
7
Features
7
Value
7

MyRepublic

Best Gaming Broadband Provider

MyRepublic is the New Zealand’s first fibre broadband only Internet Service Provider (ISP). Their plans are truly unlimited and they're ready to unleash the potential of their fibre broadband network from Whangarei up north to Invercargill down in south. MyRepublic believes in delivering an awesome internet experience for all kiwis at mass market prices. All this with no lag, no limits and no holding back.

Beyond ultra-fast internet access, MyRepublic’s Pure, Gamer and Business fibre broadband plans provide a customised, enhanced level of service that goes far beyond what is possible on older technologies such as ADSL, VDSL or Cable.

MyRepublic started in Singapore in 2011, where they shifted the ISP landscape dramatically and now they plan to do the same here. MyRepublic is committed to delivering the benefits of the UFB for all kiwis.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Total: 5.4
Reliability 5.8
Speed 6.4
Support 4.5
Features 5.4
Value 5.8
Average from 68 reviews
Showing 21-25 of 73 items.
2018-09-28 08:26:10
Theo 8.4
Super fast internet, didn't experience slowdowns. Great speedy service.

Accounts page sucks, can't really do anything like see usage and such
Pros
Always fast, didnt have any issues in the 2 years I was with them

Service is amazing, get to talk with support staff within 10 mins every time (which was only a few times, which was great)
Cons
Accounts page is terrible
2018-09-20 11:37:50
chris 7.4
moved from slingshot a few months ago never looked back very happy
Pros
consistent speeds with reliably that it will work when i need it.
Cons
The account page is kind of basic lack of features like most other providers
2018-09-15 11:00:40
DC 6.0
Internet speed dropped in last month or so. Completely lost connection this week.
2018-08-21 09:55:30
Andrew 5.4
Started with these guys and could not speak highly enough of them.
Then something happened, they suspended my service because they couldn't take money from my card after they were advised by me a month earlier that I had changed my card.
I called and asked them to re-activate my service, which took 2 days and they sounded like it was too much of an effort.
I decided to change providers as it was clear that something had happened to this company affecting customer service.

I called on 11 separate days over the next three weeks and was on hold for more than 122 minutes in total and still never spoke to anyone, and this was to advise them that I was terminating the contract as set out in the T's and C's.
Then they charged me a $24 termination fee (taken from my bank account on the same day they advised of it) and when I questioned it by email, you guessed it, no reply.
If you like good customer service, stay away from these guys.
...read more
2018-07-25 07:51:05
temanea paquier 6.6
My phone line keep stopping working and need to call them to activate it.
Showing 21-25 of 73 items.
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