Leave a review about Vodafone Broadband

Reliability
7
Speed
7
Support
7
Features
7
Value
7

Vodafone Broadband

Our customers are at the heart of what we do. That’s why more than 3.7 million Kiwis trust us to provide great communication solutions, connectivity and service.

 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Total: 5.3
Reliability 6.2
Speed 5.8
Support 4.2
Features 5.4
Value 4.8
Average from 247 reviews
Showing 1-5 of 259 items.
2019-06-10 19:53:29
Craig 5.6
Good reliable basic internet. First line support was hard work but good on more technical / ninja problems.
Pros
Reliable, stable internet
Cons
Price is average for what you get
2019-06-07 16:18:44
Carol Harrington 3.8
Have been with vodafone for years and never been that happy. However, finally will be ditching them as we move house and city.
Pros
None that I can think of.
Cons
As many customers have mentioned. No customer loyalty from this company so why stay??
2019-06-05 18:04:04
Leigh 5.0
4G RBI wireless is great but the data limits often run out. I can no longer tolerate Vodafones lack of support when changes are needed. It takes days for them to get back to you so I am changing to a provider who answers the phone
Pros
4G RBI is a great improvement over our inferior ADSL option
Cons
Vodafone don't understand customer service so look for an alternative supplier
2019-05-30 12:58:21
Ben Quinn 4.6
Just used Broadband Compare to change from Vodafone. Have been with them on a A/VDSL connection for aprox 10 years (with mobile plan). They doorstopped my wife and she agreed to change over to Fibre on a deal far worse than anything they offer on their own website. (24 mo. / no mobile disc, no loyalty discount). Incredibly greedy on their part and the end to a long term customer relationship. I'll try Stuff for the fibre as they have good rep on here and good value at the moment. Its hardly suprising that they are a company in freefall at the moment. Good luck to their new owners. They might want to consider a rebrand! ...read more
Pros
Tech support has been fairly good over the years.
Cons
Customer service is abysmal. You'd think they would be trying to retain their current customer base as a matter of priority. Apparently not.
2019-05-28 16:14:01
Luke Sinclair 8.6
Great service. Good helpline that you can call
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