Leave a review of Contact Energy Broadband

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Contact Energy Broadband

Contact Energy now offer Broadband. You can sign up to Contact Energy unlimited broadband service if you have your residential electricity account with Contact Energy at the same address – this means everything is wrapped up together with the convenience of one bill and one number to call. Easy as! This includes single energy, distributed generation or DualEnergy (excl. LPG).

Contact Energy are one of New Zealand's largest listed companies but we operate with the same genuine concern for our customers and communities as the smallest. We are integral to our customers' lives – and our customers are integral to us. We keep the lights burning, the hot water flowing and the BBQ fired up for over half a million homes and businesses across New Zealand.  Compare Contact Energy Broadband prices and Contact Energy Broadband deals at Broadband Compare.

** NOTE: The above information has been provided by the «Contact Energy» or reproduced from their website **

Total: 4.8
Reliability 5.1
Speed 5.1
Support 4.5
Features 4.3
Value 5.1
Average from 16 reviews
Showing 1-5 of 16 items.
2020-07-06 08:54:14
von archibald 1.0
Dreadful - I do not faith in the customer service - I was spoken over and told to "now listen" - I was no respect enough to be heard. dire service and
Pros
friend staff that don't deliever what they claim to do
Cons
dreadful service
2020-05-02 06:36:29
Leanne Chapman 4.6
The support is awful! They make it so hard when you are trying to get set up that it ends up taking much longer to get connected. The online set up doesn't seem to work at all, tried twice and both times had to spend another 45 minutes on the phone.
2020-02-16 15:21:37
Gina van der Klei 5.2
Ok, providers. It was handy to have the energy and broadband bundled into one bill but there power is to expensive
Pros
Cons
terrible service when calling contact center, huge wait times
2020-01-09 07:31:57
Bertha Porter 8.0
Was very helpful, informative and easy to read through. Thanks
2019-11-15 18:54:06
Craig Wisen 2.6
I paid for the fastest fibre bundled with electricity. Worst decision was using Contact for internet. They do alright with electricity but internet speed was the worst. Always slow and sometimes very slow. Request to fix the problem went unanswered at first. I used speedtest.net and ethernet cable to verify they never able to provide a third of the speed that I paid for over a year. I was the only user, with only 1 device connected. When they did respond to my request, they did everything BUT check the speed. I decided to switch providers next week. I give up. ...read more
Pros
Electricity works but internet not.
Cons
Very Very Very Very Very Very Slow
Showing 1-5 of 16 items.
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