Full Flavour

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Full Flavour
3.3

total

  • Reliability 5.0

  • Speed 5.0

  • Support 1.5

  • Features 3.5

  • Value 1.5

Average from 2 reviews

Full Flavour is ultra-fast broadband provider. They are a local Tauranga-based business with an ethos of "love your internet". Everything their team does is with that ethos and the goal of helping you "experience the full flavour of the internet" in mind. Full Flavour sell their flat rate Ultrafast Broadband plans to residential and business clients all over The Giganet (Tauranga, Hamilton, Tokoroa, Cambridge, Te Awamutu).

They launched fibre services in Tauranga long before Spark, Vodafone & Slingshot did and they are considered the local leader for ultra-fast Broadband Fibre in Tauranga by their customers.

 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Full Flavour
3.3

total

  • Reliability 5.0

  • Speed 5.0

  • Support 1.5

  • Features 3.5

  • Value 1.5

Average from 2 reviews

Darien20th December 2017

4.6
Reliability
9
Speed
9
Support
1
Features
2
Value
2

Worst ISP ever. Buyer beware. They force direct debits on you, they don't keep their plans current with competitors, their website is badly designed, customer support is patchy and you must WRITE to them to end your contract 30 days in advance. I have left them and moved to another ISP yet they still got a free month's worth of payments out of me.

Pros:

Speed and reliability isn't bad

Cons:

Everything else is a mess

Craig12th August 2017

2.0
Reliability
1
Speed
1
Support
2
Features
5
Value
1

Trialed their RBI 4G plan for 2 weeks - shocking congestion every night 5-10pm, mostly unusable during this time. They claimed upgrading router/switching band or tower will help - so whats gonna happen to that tower/band after they switch everyone over to it I wonder?? Basically lost confidence in their 4G platform and cancelled. Went back to Spark 4G which is much better in comparison. Company is a bit arrogant to deal with - I'm in ICT and if the same scenario had happened to me, I'd accept customer's position and make sure they weren't out of pocket for the experience..... not this company...charged $220 for the 2 weeks I tried to use the service. ...read more

Pros:

Salesman was pleasant enough on the day but didn't let on, or genuinely wasn't aware our area suffered such high congestion.

Cons:

Hard to contact - phones are always diverted to an answering service.
Word of advice to Full Flavour - don't rollout an online automated scheduling service on your website if it doesn't actually work or go to anyone... initially used this online system to make an onsite signal test booking - got confirmation email but no one showed on the day... they had no knowledge of the appointment! ...read more

Full Flavour
3.3

total

  • Reliability 5.0

  • Speed 5.0

  • Support 1.5

  • Features 3.5

  • Value 1.5

Average from 2 reviews

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