Now

Broadband with a helping hand.

We’re here to help. It’s what we do differently and what makes us great. It’s why we were founded in the first place after all. Whatever the problem, no matter the solution – we’ll do everything we can to get you and your tech sorted.

At Now we pride ourselves on helping you enjoy more of the internet and less of its frustrations. While our nationwide network delivers everything you'd expect, it's our ability to get closer to your home and its unique needs that sets us apart. Our plans come with unlimited access to our technical support team (don't worry, they speak your language). If it takes more than a phone call, our friendly team of Techsperts can come to your place and help get any issues fixed.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

COMPARE PLANS NOW

Reliability	8.5
Speed	8.3
Support	8.7
Features	8.1
Value	8.3

Average from 557 reviews

Showing 186-190 of 557 items.

2023-04-12 17:57:27

Wayne 9.0

Quick and easy to set up. All queries I have had over the last 2 years have been dealt with quickly and efficiently.

Pros

Good value for money, reliable internet. Fast efficient help when needed

Cons

When my initial contract was up my monthly fee went up automatically. However when I queried this, I was offered a loyalty discount

2023-04-07 17:41:49

Chris 4.4

Gone to the dogs over the last year or so. Behind with features, support don't know what they're doing, all the information on their site is conflicting.

2023-04-05 19:15:24

Sam 8.2

Have had no issues and when I queried about my plan I was answered very quickly even by email, polite and friendly response and all was sorted very fast. Extremely good service.

Pros

Cons

2023-03-30 15:55:52

Lance 8.4

Excellent customer and technical services.

Pros

NZ local.NZ customer\ tech support crew. No call waitng.

Cons

slightly more expensive (But the service is worth it.)

2023-03-29 12:32:44

Christine 8.6

Very happy with the sign-up process. Excellent service when I called with some technical issues.

Showing 186-190 of 557 items.

NOW broadband has won New Zealand’s ‘Best Customer Support’ for the second year

20/11/2019

Kiwis are moving to NOW, for a new level of service and support

NOW broadband has won New Zealand’s ‘Best Customer Support’ for the second year running in Broadband Compare | TUANZ 2019 Awards. In an industry dominated by large market players, NOW broadband is achieving industry-leading growth by targeting its competitors where they’re not looking – service and support.

18/11/2019

Who are the best broadband providers for 2019?

Want to know which broadband provider offers the best Fibre plans? Or which has the best customer support? Or perhaps the best rural plans? Here are the best broadband providers for 2019.

31/03/2019

Get the most out of your fibre broadband experience

There are a range of factors that can affect your fibre broadband performance. Don’t suffer with a poor broadband service. Check out these tips to get the most out of your fibre broadband experience.

13/03/2019

NOW Broadband

Hawke’s Bay provider NOW Broadband is putting the service back into one of the biggest service industries. Having developed a pedigree in setting the bar for great customer service, their market leading NPS score, wealth...

11/02/2018

SPOTLIGHT: NOW Phone & Broadband

February's SPOTLIGHT focuses on NOW Phone & Broadband. A Broadband Compare Award Winning ISP we have highlighted the best NOW Broadband Deals and some of the key NOW features and benefits.

21/09/2017

Best Broadband Innovation Broadband Compare Awards 2017 - Finalists

The finalists in the Best Broadband Innovation category, sponsored by Chorus, of the Broadband Compare Awards 2017 have been named.

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