Average from 189 reviews
Digital technology can make a significant, positive impact on our nation's social and economic wellbeing – enabling stronger, safer, more connected communities (even in the most remote rural areas), opening more opportunities for our children (regardless of their socio-economic backgrounds), and improving health outcomes for New Zealanders of all ages and walks of life.
It can enable Kiwi companies to compete - and win - on the world stage and become smarter, more agile businesses by harnessing all the benefits of new technologies such as Cloud services and the Internet of Things.
Spark's success is dependent on our customers in one key market: New Zealand. That's why we're passionate about using technology to be truly useful to our customers, helping make our country better and enriching the lives of all New Zealanders. We want to be the most valued brand in the home, and the most trusted partner for business.
** NOTE: The above information has been provided by the ISP or reproduced from their website **
We all know how confusing it is that ISPs advertise the same speeds... but are their speeds actually the same? According to the latest ADSL Truenet.nz report, the speed differences for NZ websites continue to show a wide spread on ADSL providers.
Looking for a VDSL connection? Make sure you are on the best VDSL connection delivering the best VDSL speeds for your money. Read all about the performance of VDSL internet providers in NZ.
News just breaking in the broadband world that four companies have received warnings from the Commerce Commission as they are considered to have breached the Fair Trading Act.
Internet providers in New Zealand offer different connection options to broadband subscribers. These different broadband options are ADSL, VDSL, Cable, Fibre, and now Fixed Wireless.
Latest news on BroadbandCompare.co.nz 06.03.2017
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Average from 189 reviews
John15th November 2018
We were with Spark for many years and they were sufficient for our needs, although we knew we would pay less elsewhere. Shifting to a new house was a good time to change so we looked around and found (through your website) a much better deal with a MyRepublic offer.
Good customer support. A company that has stood the test of time.
A real tendency to obscure actual prices of their service through bundling things like Lightbox into the deal. However, they do seem to be more transparent recently. For years Spark abused their market leader status, and ...read more
Sonya14th November 2018
Good provider, excellent support
Great service, it was good value before they put there price up
Bruce Stansfield14th November 2018
A very bad experience
Excess latency, over priced, misleading, must speak Philipino, complete denial in the face of over whelming evidence to the contrary.
Laurie Normanton14th November 2018
Peter sanders12th November 2018
Excellent follow up when I made a complaint - I would recommend Spark for follow up service as you can reach them - they do talk and they fixed my problem - well done Spark especially Kate F
Michelle Perkins6th November 2018
Looking for better value for money
Better value for money
Have to pay a release fee from my supplier
Jess Shelgren6th November 2018
Worst service ever and the email (xtra) has no spam filters so there is no way to stop spam from infiltrating your email. I was hacked and Spark did nothing.
Service terrible, no resolution after months of issues.
Speed of internet also varies with number of people on line in the area, after school and on rainy days, it is dial up speed. Old wires, slow to provide fibre.
Brand, size, landline
Above. They do not care
Jacobus van Staden4th November 2018
Have been a spark customer for roughly 10 years, happy with their service.
good customer service and track record
Louise Moore1st November 2018
It is impossible to get customer service from spark.
Market leader. Phone app to manage account
Absolutely close to impossible to get through to support. Then follow up is poor. When we had a major issue, getting anyone to be proactive and own the issue took a complaint to the telecommunication disputes resolutio ...read more
wendy1st November 2018
haven't had any issues apart from slow speed sometimes