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Unlimited Internet

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Unlimited Internet
5.3

total

  • Reliability 5.4

  • Speed 5.2

  • Support 4.6

  • Features 5.2

  • Value 6.2

Average from 17 reviews

No Limits. No Contracts. Just Broadband.

 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

    7 December

    Broadband Deals for University Students in NZ

    We’re very fortunate that the big Universities in New Zealand are now all fibre broadband enabled.  All well and good when on campus… but what about in your digs?  Check out these Student broadband deals for 2018

    7 December

    Student Broadband for 2018

    It's great that tertiary education fees are going to be made free... but we're afraid your Student Broadband is not.  But there are great Student Broadband Deals to be had.

    7 February

    Best Student Broadband Plans

    Students in New Zealand need fantastic broadband to make the most of time at Uni.  Whether that is online research or online gaming these are the best student broadband deals for 2017.

     

    1 December

    Auckland Fibre Broadband Competition

    As if you needed another reason to switch to Fibre NOW if you live in Auckland... but here is one just in case!

    22 November

    Latest news on BroadbandCompare.co.nz 22.11.2016

    Latest news on BroadbandCompare.co.nz 22.11.2016

    Today we have updated plans for:

Unlimited Internet
5.3

total

  • Reliability 5.4

  • Speed 5.2

  • Support 4.6

  • Features 5.2

  • Value 6.2

Average from 17 reviews

jesse22nd November 2017

4.0
Reliability
3
Speed
7
Support
1
Features
5
Value
4

worst customer experience of my life.

Pros:

the price, and the customer service agents were really good - but considering how the facebook comments page has been disabled i imagine they are very practiced in "damage control"

Cons:

- it took 5 months to get fibre installed, multiple days of no shows regarding install, and on top of that when i complained they told me "it not our fault its chorus' fault, if you have a problem complain to them" and then wouldn't even apologize or offer any compensation at all.

Im not saying dont sign with them - what i am saying is there "estimated install time" is a joke and they dont even care about customers at all
...read more

Dhruv Pahuja24th October 2017

1.6
Reliability
1
Speed
3
Support
1
Features
1
Value
2

Never going to unlimited internet again

Pros:

Hidden charges and rip off Customer

Cons:

Hidden charges

Shawn17th September 2017

9.4
Reliability
9
Speed
10
Support
10
Features
9
Value
9

Static IP cost is only charged once, which is very cost effective

Pros:

Reliable and no contact lock in

Clint16th September 2017

9.2
Reliability
10
Speed
10
Support
9
Features
7
Value
10

Been with Unlimited internet twice. Both times have been a great experience. Jumped ship to Bigpipe to make use of a massive special and because 100/20 fibre was not offered at the time, only 100/100. Now 100/20 is offered for $70 flat, no contract making this THE BEST option out there for fibre users.
Only switched to Orcon as flat mate works there and gets account credit. The bottom dollar drives our flat account.

Pros:

Best value for $$
Slightly above full speed (105mbps speedtest.net however I live very close to an exchange)
Great support (gave a 9 instead of 10 as I never had issues to properly test the level support)

Cons:

Gave 7 for features as no direct debit option, had to use credit card or bank deposit. Direct debit preferred as no admin involved

abu6th July 2017

8.0
Reliability
8
Speed
8
Support
8
Features
7
Value
9

Good service, lovely team, affordable price

Pros:

the $150 connection fee is a pain, but since it's no contract it makes sense why big companies locks customers on a contract so they can recover the connection fee.

Cons:

sometimes wait time is a bit long

Former user29th June 2017

3.4
Reliability
2
Speed
5
Support
1
Features
7
Value
2

My advise, stay away! I had a connection with them which was dropping all the time. So I decided to switch to another ISP. I gave them one month prior notice, to cancel my account which is as per their policy. So I paid for the next month and asked them to end the service after that period. They confirmed that's ok, but actually terminated my account 20 days before the end of the paid period without any notice.

I wasted month, trying fix the internet problem and in the end they made my experience even worse by terminating my account before agreed time without notice. ...read more

Pros:

Cheap

Cons:

Bad service

Chris10th June 2017

2.2
Reliability
1
Speed
1
Support
1
Features
1
Value
7

I signed up with them a month ago and we're still no closer to a usable service. The first modem they sent was faulty and we've waited over a week for a new one. Appalling customer service when you can get them on the phone. I'll be seeking a full refund

Pros:

Nothing. They haven't been able to deliver anything.

Cons:

Everything. Dreadful company

Dawn Jarman8th May 2017

7.0
Reliability
7
Speed
7
Support
7
Features
7
Value
7

pleased with the service thusfar

Tim3rd April 2017

3.4
Reliability
1
Speed
1
Support
4
Features
4
Value
7

Service desk is only open during work hours. They're not helpful when something is wrong and like to make you feel like it's always your problem

Pros:

Hard to find any

Cons:

Super slow and unstable, I've found it almost unusable with extremely slow speeds, I can't believe this is a UFB as I feel like it's a 56k

Ingrid Rendle21st March 2017

7.4
Reliability
10
Speed
7
Support
4
Features
8
Value
8

I have unlimited in one house but require broadband in another as well. I have chosen stuff fibre for the second house. The main reason for the change is the lack of support from unlimited. Hard to get on the phone, using up precious minutes and when I email them they ask me to do things beyond my technical ability. Thought I would check out stuff to see if any better. Downside is that they only do fibre.

Pros:

very reliable and good value for money. (unlimited)

Cons:

poor service, hard to contact.

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