Leave a review about Lightwire

Reliability
7
Speed
7
Support
7
Features
7
Value
7

Lightwire was founded in 2006 as a result of a single issue: Dr Murray Pearson could not source a reliable broadband internet connection to his rural property in the Waikato. This led Dr Pearson to undertake a research project through the University of Waikato and to develop No 8 Wireless, which would later become Lightwire. They take their mission of connecting people and businesses with the fastest internet and best network technologies very seriously. So seriously in fact that if there isn’t a solution, they will build one. Taking their local knowledge, can-do attitude, and ability to turn research and development into smart consumer-based solutions Lightwire aim to lead New Zealand in connectivity technology.

Lightwire know the Waikato. Based in Hamilton, New Zealand, their team turn research and development into world-class solutions for people like you. For over a decade Lightwire have been connecting small communities and more recently, providing complex network, data and internet solutions Waikato-wide.

Lightwire’s history is steeped in innovation and they continue to create practical solutions to rural, residential, prepay and business customers throughout the Waikato. 

 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Total: 6.0
Reliability 5.8
Speed 5.2
Support 7.0
Features 7.0
Value 5.2
Average from 5 reviews
Showing 1-5 of 5 items.
2019-02-25 15:03:52
Heidi 3.8
Was an ok service provider, very expensive
Pros
Services were done without notice
Cons
Expensive and cuts out all the time
2018-04-04 02:10:58
Andrew 3.4
Ridiculously slow. Cannot support an internet phone. Cannot, at times, even stream youtube.
Pros
Not as expensive as other options.
Cons
So slow that I am not sure if legally they should be able to call it Broadband. Less than 1Mb/s is not unusual during peak times. In an area with a strong signal.
2017-08-23 08:22:10
Inayat 10.0
I am a very satisfied customer. Never had any issues. Customer service is 10/10
Pros
very fast internet
Cons
none
2017-08-23 03:56:40
Richard 10.0
I have recently joined Lightwire Rural Wireless, moving from ADSL and am very glad I did. IΓÇÖm easily getting 3x faster internet speeds and a more stable connection. The connection process was fast and easy, both the helpdesk staff and the wireless installer were friendly and helpful. Highly recommended!
Pros
Fast and Reliable connection.
Helpdesk are great
Cons
None, Im very happy.
2017-07-01 04:55:17
Rob Parkin 3.0
We have been a customer for 3 years but over the last six months speed has been really slow in the weekend and at nights - I'm talking under 0.5mbps. During day it is up around 12-14mbps. A call has been opened with Lightwire for the last six months with no action taking place. We are in the process of looking at other providers.
Pros
Fast during day
Cons
Very slow at night time and weekends
Showing 1-5 of 5 items.
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