Now

Broadband with a helping hand.

We’re here to help. It’s what we do differently and what makes us great. It’s why we were founded in the first place after all. Whatever the problem, no matter the solution – we’ll do everything we can to get you and your tech sorted.

At Now we pride ourselves on helping you enjoy more of the internet and less of its frustrations. While our nationwide network delivers everything you'd expect, it's our ability to get closer to your home and its unique needs that sets us apart. Our plans come with unlimited access to our technical support team (don't worry, they speak your language). If it takes more than a phone call, our friendly team of Techsperts can come to your place and help get any issues fixed.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

COMPARE PLANS NOW

Reliability	8.5
Speed	8.3
Support	8.7
Features	8.1
Value	8.3

Average from 557 reviews

Showing 1-5 of 557 items.

2024-11-04 14:42:19

Graham Milnes 8.8

Simply the best I've ever dealt with. I'm 80 and your No 1,!

Pros

They do it with style. I rang several times and always got friendly first class service.

Cons

If they had a bigger clientele they could keep prices down and ld never leave them

2024-10-25 15:45:38

Claire 9.2

Now broadband is so far the best wifi company I have had, and simply because they care about their customers and seem to have an awesome laid back team who are keen to help. It honestly makes all the difference these days when a company has a good ethos. I’ve never had any connection issues and the speed was ideal. Would absolutely recommend ⭐️

2024-10-22 10:57:56

Sitao 10.0

2024-10-22 08:28:56

Lynn 8.6

So glad we changed to Now! We thought buffering was normal for internet connections, but haven’t had that at all since connecting with Now. Highly recommend, there customer service is awesome!

Pros

Customer service friendly and fast

Cons

Haven’t found any negatives so far

2024-10-01 18:40:58

Patrick 7.6

Consistent good speed, little sign of slow down, great customer service ( I have taken a modem into Ahuriri store and been helped for free).

Pros

Good speed, consistent quality and great customer service.

Cons

Price higher than main competitors, we have noticed an increase in periodic speed slow down’s recently.

Showing 1-5 of 557 items.

NOW broadband has won New Zealand’s ‘Best Customer Support’ for the second year

20/11/2019

Kiwis are moving to NOW, for a new level of service and support

NOW broadband has won New Zealand’s ‘Best Customer Support’ for the second year running in Broadband Compare | TUANZ 2019 Awards. In an industry dominated by large market players, NOW broadband is achieving industry-leading growth by targeting its competitors where they’re not looking – service and support.

18/11/2019

Who are the best broadband providers for 2019?

Want to know which broadband provider offers the best Fibre plans? Or which has the best customer support? Or perhaps the best rural plans? Here are the best broadband providers for 2019.

31/03/2019

Get the most out of your fibre broadband experience

There are a range of factors that can affect your fibre broadband performance. Don’t suffer with a poor broadband service. Check out these tips to get the most out of your fibre broadband experience.

13/03/2019

NOW Broadband

Hawke’s Bay provider NOW Broadband is putting the service back into one of the biggest service industries. Having developed a pedigree in setting the bar for great customer service, their market leading NPS score, wealth...

11/02/2018

SPOTLIGHT: NOW Phone & Broadband

February's SPOTLIGHT focuses on NOW Phone & Broadband. A Broadband Compare Award Winning ISP we have highlighted the best NOW Broadband Deals and some of the key NOW features and benefits.

21/09/2017

Best Broadband Innovation Broadband Compare Awards 2017 - Finalists

The finalists in the Best Broadband Innovation category, sponsored by Chorus, of the Broadband Compare Awards 2017 have been named.

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